Service / Shipping

Shipping built around confirmed references and lead times.

Every optical-module order is prepared against the references and quantities approved in the quotation. Delivery dates are confirmed case by case, not presented as a blanket promise.

Availability is confirmed first

Stock status, quantity, lead time and delivery country are reviewed before the order is confirmed. The commercial quotation remains the authoritative delivery commitment.

Preparation follows order validation

Dispatch starts after payment or approved purchasing terms and once every quoted reference is available. Split shipments are arranged only when agreed.

Tracking is shared after dispatch

The carrier and tracking reference are communicated when the parcel leaves the fulfilment point. Transit time depends on destination and service level.

At delivery

Check the parcel count and external condition before acceptance.
Record precise reservations with the carrier when damage is visible.
Keep the packaging, shipping label and photographs if an incident must be reported.

Damaged or opened parcel

Refuse a severely damaged parcel or state detailed reservations before signing. Then contact contact@optinoc.com with the order number and evidence.